Multiple Ways to Find Content
Must
Section 508:
- N/A
WCAG 2.0:
- 2.4.5
There must be more than one way to find a page in a set of pages
There must be more than one way to locate a page within a set of pages except where the page is part of a specific process. When there is only one method to access a page, some users with cognitive or visual impairments may have difficultly locating the page.
iOS Example
Site map page Site Map: Page 1 Page 2 Page 3 Page 2: Site Map button
iOS Failure
A site with no site map or table of contents and not all pages can be accessed via the home page
Android Example
Site map page Site Map: Page 1 Page 2 Page 3 Page 2: Site Map button
Android Failure
A site with no site map or table of contents and not all pages can be accessed via the home page
HTML Example
<!-- site map page --> <h1>Site Map</h1> <a href="/..."> Page 1 </a> <a href="/..."> Page 2 </a> <a href="/..."> Page 3 </a> <!-- Page 2 --> <h1>Page 2</h1> <div> ... </div> ... <a href="/sitemap.html">Site Map</a>
HTML Failure
<!-- A site with no site map or table of contents and not all pages can be accessed via the home page --> <h1>Page 2</h1> <div> <!-- content here --> </div>
Remediating
Developers should use one of the following methods to ensure that there are multiple ways to access a page:
- Site map (for small sites the home page can serve as a site map)
- Table of Contents
- Links to other pages on the page
- Search functionality to search for pages
There is an exception for pages that are steps of or the result of a process. For example, the results of a search page can only be generated based on the user entering certain information and performing the search.
Testing
Recommended tool/method: Manual
Ensure there is more than one way to locate a web page in a set of pages (Implied Global)
Verify one of the following exists:
- A site map (for small sites and apps, the home page can serve as a site map)
- A Table of Contents
- Links to other pages on the page
- Search functionality to locate pages